Privacy Policy for ZestOfMusic
Effective Date: 25 August 2025
Welcome to ZestOfMusic! We are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, share, and protect your personal data when you visit our website, purchase our recorded piano classes, sign up for 1-on-1 mentorship, or access our other services like free sessions.
This policy applies to all users, regardless of their location. Our operations are based in India, and this policy is governed by Indian law.
By using our services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect information to provide and improve our services to you. The types of personal information we may collect include:
- Personal Identification Information: Full Name, Email Address, Phone Number, Country of Residence, Billing Address.
- Account and Course Information: Username and Password for your account. Your course progress, quiz results, and communications within the learning platform. Communications and notes related to your 1-on-1 mentorship sessions.
- Payment Information: When you make a purchase, your payment is processed by our secure third-party payment gateway (e.g., Razorpay). We do not collect or store your full credit card, debit card, or net banking details on our servers. We only receive a transaction confirmation and details necessary to verify your purchase.
- Technical Information: IP address, browser type and version, device information, and operating system when you visit our website. Information collected through cookies to enhance your user experience.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Our Services: To create and manage your account, grant you access to your purchased courses and free sessions, and to schedule and conduct 1-on-1 mentorship.
- To Process Transactions: To process your payments for courses and mentorship programs securely.
- To Communicate With You: To send you important updates about your purchases, respond to your inquiries, send support messages, and provide information about our services.
- To Improve Our Services: To understand how our users interact with our website and courses, allowing us to improve our offerings and user experience.
- Marketing and Promotions: To send you information about new courses, special offers, or other news, but only with your explicit consent (you can opt-out at any time).
- Legal Compliance: To comply with applicable Indian laws and regulations.
3. How We Share Your Information
ZestOfMusic does not sell your personal data. We may share your information with trusted third parties only in the following circumstances:
- Payment Gateways: We share transaction information with payment processors like Razorpay to facilitate your payments.
- Service Providers: We may share necessary information with tools that help us operate our business, such as email service providers or website analytics tools (e.g., Google Analytics).
- Legal Obligations: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- Mentorship: For 1-on-1 mentorship, your name and contact details (as provided by you) will be shared with the assigned mentor for scheduling and communication purposes.
4. Data Security
We take the security of your data seriously. We use technical and administrative security measures, such as SSL (Secure Sockets Layer) encryption for our website, to protect your personal information from unauthorized access, use, or disclosure.
5. Your Rights Over Your Data
We respect your rights over your personal data, regardless of your location. You have the right to:
- Access Your Information: You can request a copy of the personal data we hold about you.
- Correct Your Information: You can update or correct your personal information through your account dashboard or by contacting us.
- Withdraw Consent: You can withdraw your consent for us to use your data for marketing purposes at any time.
- Request Deletion: You may request the erasure of your personal data, subject to our legal and contractual obligations to retain certain information.
Users in certain regions, such as the European Union under the GDPR, may have additional rights. To exercise any of your rights, please contact us at the email address provided below.
6. Cookies
Our website uses "cookies" to enhance your experience. Cookies are small files placed on your device that help us remember your preferences, understand site usage, and improve our services. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
7. Children's Privacy
Our services are available to students of all ages. For users under the age of 18 (or the age of legal majority in their country of residence), we require consent from a parent or legal guardian to create an account, use our services, and process payments. We do not knowingly collect personal information from children without such consent.
8. International Data Transfers
As we provide services globally, your personal information may be processed and stored on servers located outside of your country of residence. We take steps to ensure that your data is treated securely and in accordance with this Privacy Policy, regardless of where it is processed.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact us:
Website: www.zestofmusic.com